Michael Leis

Got to see an excellent talk this weekend called Facing Up to the Uncanny Valley. If you’re not familiar with the term, it is a feeling of creepyness you get when a computer created person gets between 96% and 99% indistinguishably real. While we can project empathy and emotion on a simpler figure (think stick [...]

More and more I’m getting the feeling brand marketers hold the assumption that when a person clicks “like” on your page or site that it is the equivalent of subscribing to you, like email or Twitter. In reality, it’s a lot like this Flight of the Conchords song:

There’s a real significant possibility that 2012 might be the year people started searching Twitter as their entryway to making decisions instead of Google. There are two reasons why this could actually happen: t.co links and Korea:

What started as an innocent-enough giveaway app on Facebook blew up into a fascinating story of understanding just how important social capital is to people. Here’s how it goes:

Now months removed from the presentation that Brian Reynolds (Zynga’s senior strategist) delivered at sxsw, his main points are still resonant and useful. Here’s what I’ve boiled down, which I hope helps you think differently, critically about what and how you approach your next social effort:

Not sure if this has rolled out to everyone yet, but there’s new functionality that pops-up photos in Facebook instead of taking people away to a different screen. As mentioned in this cool, detailed post showing how they got to this design, it’s also worth looking at the all-new ad space provided in an area [...]

There are a lot of discussions going on about how to create loyalty in a world where the next best offer is a click away. Should we change the cadence or targeting or content of our emails? How can we add badges? Do we need a redesign? Then, towards the end of the year, it [...]

Whether it’s social media or UX or any new technology / methodology that companies need to adapt, there’s always someone getting attention for making divisive statements about what something isn’t. How behind someone or some idea is. While this may be a great way to get attention, it’s an awful way to lead people forward [...]

About ten days after Overlap10, I have finally started processing what about 50 of us went through over a hot, humid, and intellectually exhilarating weekend around New York city. The weekend started with the presentation of our greater challenge: solving for Wicked Problems. Usually, when we have a problem of the ordinary variety, there’s a [...]

Two recurring themes I’ve seen lately that have me thinking Macluhan: Big Web brands are accelerating targeting, and now content creation that is hyper-local. From location-based services to ad buys, everyone wants to help you know what’s happening right around you. Brands really want to find ways to make every experience more “personally relevant.” What’s [...]