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Why Facebook’s New Photo Viewer is a Big Deal for Marketers

New Facebook photo viewer

Not sure if this has rolled out to everyone yet, but there’s new functionality that pops-up photos in Facebook instead of taking people away to a different screen. As mentioned in this cool, detailed post showing how they got to this design, it’s also worth looking at the all-new ad space provided in an area [...]

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Transform Your Loyalty Program From Bank to Park

There are a lot of discussions going on about how to create loyalty in a world where the next best offer is a click away. Should we change the cadence or targeting or content of our emails? How can we add badges? Do we need a redesign? Then, towards the end of the year, it [...]

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What I Learned About Adopting New Tech From A Strange Dog

Whether it’s social media or UX or any new technology / methodology that companies need to adapt, there’s always someone getting attention for making divisive statements about what something isn’t. How behind someone or some idea is. While this may be a great way to get attention, it’s an awful way to lead people forward [...]

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The Case For Client Comms?

There’s been a lot of consolidation in the advertising industry, and for good reason: at the Forrester Consumer Forum two weeks ago, Kellogg’s mentioned that it had over 100 agencies across the globe. Wow. Brands have become so large that their agency relationships grew into overly complex and unwieldy problems, forcing brands to simplify their [...]

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Overlap10: Scalable Solutions

LegoTown

In the last post, I tried my best to describe the challenge of Overlap10: solving for Wicked Problems. Now, I can tell you the story of scalable solutions (or, How To Solve For Wicked Problems): the basis for the work we did over the weekend. Everyone who attended was asked to post a short video [...]

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Overlap10: Wicked Problems

Overlap10: Wicked Problems

About ten days after Overlap10, I have finally started processing what about 50 of us went through over a hot, humid, and intellectually exhilarating weekend around New York city. The weekend started with the presentation of our greater challenge: solving for Wicked Problems. Usually, when we have a problem of the ordinary variety, there’s a [...]

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Globally Local

Two recurring themes I’ve seen lately that have me thinking Macluhan: Big Web brands are accelerating targeting, and now content creation that is hyper-local. From location-based services to ad buys, everyone wants to help you know what’s happening right around you. Brands really want to find ways to make every experience more “personally relevant.” What’s [...]

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All The Web’s A Game: The Presentation

If you’ve ever asked yourself, “After about 20 years of work, will someone pay me to watch game shows?” The answer in my experience is a resounding, “Yes. Yes they will.” Seeing Andy Baio at SXSW give his game mechanics talk led a chain of learning to look more seriously into cognitive psychology, variable reward [...]

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Now Sponsored By DraftFCB

Figured that this space has gone quiet long enough, it deserves something to preface the articles which will follow. Since April, I’ve left my own practice to join DraftFCB as Vice President, Digital Management Director. Clearly, you can see right in the title that if there’s digital management that needs direction, or directors who need [...]

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Agencies Love Bright Shiny Objects: Now What?

David Berkowitz posted the question today on AdAge with “Agencies Will Be Tempted by IPad’s Sizzle, Not Strategy,” and as you’ll see in the article, laments Apple basically creating a new semi-category of electronic device and ad platform, in turn making marketers lives somewhat worse. I feel like every time a new technology product starts [...]

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