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Friends or Money? Your Answer May Be Worth 1014% Fan Growth

What started as an innocent-enough giveaway app on Facebook blew up into a fascinating story of understanding just how important social capital is to people. Here’s how it goes:

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Designing for Social? Remember Zynga’s Recipe

Now months removed from the presentation that Brian Reynolds (Zynga’s senior strategist) delivered at sxsw, his main points are still resonant and useful. Here’s what I’ve boiled down, which I hope helps you think differently, critically about what and how you approach your next social effort:

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Why Facebook’s New Photo Viewer is a Big Deal for Marketers

New Facebook photo viewer

Not sure if this has rolled out to everyone yet, but there’s new functionality that pops-up photos in Facebook instead of taking people away to a different screen. As mentioned in this cool, detailed post showing how they got to this design, it’s also worth looking at the all-new ad space provided in an area [...]

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Transform Your Loyalty Program From Bank to Park

There are a lot of discussions going on about how to create loyalty in a world where the next best offer is a click away. Should we change the cadence or targeting or content of our emails? How can we add badges? Do we need a redesign? Then, towards the end of the year, it [...]

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Overlap10: Scalable Solutions

LegoTown

In the last post, I tried my best to describe the challenge of Overlap10: solving for Wicked Problems. Now, I can tell you the story of scalable solutions (or, How To Solve For Wicked Problems): the basis for the work we did over the weekend. Everyone who attended was asked to post a short video [...]

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Overlap10: Wicked Problems

Overlap10: Wicked Problems

About ten days after Overlap10, I have finally started processing what about 50 of us went through over a hot, humid, and intellectually exhilarating weekend around New York city. The weekend started with the presentation of our greater challenge: solving for Wicked Problems. Usually, when we have a problem of the ordinary variety, there’s a [...]

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Globally Local

Two recurring themes I’ve seen lately that have me thinking Macluhan: Big Web brands are accelerating targeting, and now content creation that is hyper-local. From location-based services to ad buys, everyone wants to help you know what’s happening right around you. Brands really want to find ways to make every experience more “personally relevant.” What’s [...]

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All The Web’s A Game: The Presentation

If you’ve ever asked yourself, “After about 20 years of work, will someone pay me to watch game shows?” The answer in my experience is a resounding, “Yes. Yes they will.” Seeing Andy Baio at SXSW give his game mechanics talk led a chain of learning to look more seriously into cognitive psychology, variable reward [...]

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SXSW Postgame: All The Web’s a Game

Zynga+Farmville+Facebook

In one of the sadder moments of SXSW, as I was feverishly typing away on a live post about Gaming the Crowd: Turning Work Into Play presented by Andy Baio when the WordPress iPhone app crashed. Worse yet, Mr. Baio has not published the slides. Hope he will soon, because he presented a lot of [...]

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SXSW Live: Who Will Win as Most Absurd Brand?

p_2048_1536_E52F88DF-A2B7-42D6-BBCF-8BE738195EFF.jpeg

As noticed by Amy Cueva as we walked around Austin, looking at this bunch of oddly adorned bicyclists, there seems to be a trend this year by brands to be as silly as possible, ultimately humiliating themselves before this audience in the hopes that (I guess) people take some pity on them and buy something? [...]

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